Help Center

Subscription & recurring payments 4

• How to create and manage a subscription?
• Card recurring payments
• PayPal recurring payments
• Card tokenization from card schemes (VTS/MDES)

Сhargeback management & prevention 6

• What does Chargeback Type & Statuses mean?
• Enhanced payments information to mitigation chargebacks
• What is VISA Resolve Online? (VROL)
• Chargeback amount greater than the original transaction
• Representment depending on Reason Code

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Payments FAQ 8

• 3-D Secure
• PSD2 & SCA
• Frictionless flow
• Decline codes explanation
• How to force 3-D Secure authorisation?

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Chargeback FAQ 6

• Chargeback (Disputes) FAQ
• PayPal Dispute & Chargeback
• VISA monitoring programs
• Mastercard monitoring programs
• Liability shift

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Refunds 4

• Tracking the refund using ARN
• Why the refund is being processed so long?
• Why does PayPal refuse refund transactions?
• Why refunds get declined?