Help Center

Subscription & recurring payments 4

• How to create and manage a subscription?
• Card recurring payments
• PayPal recurring payments
• Card tokenization from card schemes (VTS/MDES)

Сhargeback management & prevention 9

• What does Chargeback Type & Statuses mean?
• What is VISA Resolve Online? (VROL)
• Why the chargeback amount greater than the original payment?
• Chargeback representment flow
• Rapid Dispute Resolution (RDR)

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Payments FAQ 10

• 3-D Secure
• PSD2 & SCA: What Merchants Need to Know
• Frictionless flow
• Decline codes explanation
• How to force 3-D Secure authorisation?

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Chargeback FAQ 8

• Chargeback (Disputes) FAQ
• PayPal dispute and chargeback: Understanding the Process
• VISA monitoring programs
• Mastercard monitoring programs
• Liability Shift: What it is and why it matters for merchants

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Refunds 4

• Tracking the refund using ARN
• Why the refund is being processed so long?
• Why is PayPal refusing refund transactions?
• Why refunds get declined?