By supporting a range of alternative payment solutions, Solidgate empowers businesses to expand their reach and boost customer satisfaction across diverse markets.

The features for managing payments with APMs include payment initiation, subscription automation, refund processing, and real-time transaction tracking.


Init payment

Via API Init payment API
Operation for initiating a payment using an alternative payment method performs order creation and prepares the transaction for payment, allowing the customer to proceed with the payment process.

Init future payment

Via API Use the Host-to-Host or Payment Form flow to initiate a future payment.
one-time 1-click recurring unscheduled
Alipay alipay supported not supported not supported supported
Bizum bizum supported not supported not supported not supported
Cash App cashapp supported not supported not supported not supported
MB WAY mbway supported supported supported not supported
WeChat wechatpay supported not supported not supported supported
Via Host-to-host Init payment API with future_usage object
Use this flow to define intent for subsequent use of the customer's payment credentials, token-based future charges.
It ensures compliance with scheme rules, reduces declines on future payments, and improves success rates. future_usage object Required

Description

Defines the usage of stored payment credentials.

Should be provided either future_usage or product_id for payment_method alipay , bizum , mbway , wechatpay .

Example

{
  "future_usage": {
    "payment_type": "recurring"
  }
}
payment_type string Required

Description

Type of the token usage scenario.

  • one-time no token created, for one-off use
  • 1-click token for future CIT without re-entering details
  • recurring token for fixed scheduled MIT, for subscriptions
  • unscheduled token for unscheduled/variable MIT, for auto-top-up
Via Payment Form Init payment form with paymentIntent future_usage object
Use this flow to define intent for subsequent use of the customer's payment credentials, token-based future charges.
It follows the same rules as the API init payment request, reducing declines and improving success rates. future_usage object Required

Description

Defines the usage of stored payment credentials.

Should be provided either future_usage or product_id for payment_method bizum , cashapp .

Example

{
  "future_usage": {
    "payment_type": "one-time"
  }
}
payment_type string Required

Description

Type of the token usage scenario.

  • one-time no token created, for one-off use

To streamline integration for merchants using product services, the system automatically calculates the appropriate payment intent by combining payment_type and product_id.

When both are provided, the system ensures no conflict between them. In the case of a conflict, such as a one-time payment with a recurring product, the request is declined. If only the product_id is provided, the payment_type is determined based on the product type.

Init future payment calculation

Future usage payment_type

Product type by product_id
Validation result
Calculated value
- - DECLINED -
- one-time OK one-time
- recurring OK recurring
one-time - OK one-time
one-time one-time OK one-time
one-time recurring DECLINED -
1-click - OK 1-click
1-click one-time OK 1-click
1-click recurring DECLINED -
recurring - OK recurring
recurring one-time DECLINED -
recurring recurring OK recurring
unscheduled - OK unscheduled
unscheduled one-time OK unscheduled
unscheduled recurring OK unscheduled

Recurring

Via API Recurring API
For alternative payment methods Alipay, WeChat Pay, GCash, PayPal, Mercado Pago, Pix or UPI, a token-based recurring payment refers to an automatic charge applied to a customer's payment method at predetermined intervals.

After the first successful payment, you can leverage the token system for recurring transactions. The token containing essential payment method information is accessible via the order token field from:

With this token, initiate a recurring request using token with payment_method alipay , wechatpay , gcash , mbway , paypal-vault , mercadopago , pix or upi .

For payment_method alipay , wechatpay , the token must be obtained from a previous successful transaction with future_usage payment_type set to unscheduled .

For payment_method mbway , the token must be obtained from a previous successful transaction with future_usage payment_type set to 1-click .

This process involves securely storing a token representing the customer’s payment details and using it for follow-up transactions without requiring input each time.

Refund

Via API Refund APM order API
Solidgate handles refunds for both card payments and APMs through its secure payment gateway integration.

The APM refund request supports alternative payment methods, including PayPal, Pay by Bank, and others, allowing to initiate refunds for successfully processed orders.

It is vital to be aware that refunds in APMs, particularly in cash-based methods, may be limited or unavailable. PayPal does not provide an ARN for refunds. It is recommended to generate a Refund confirmation via Hub for orders. Via Hub To issue a refund

  1. Go to Payments > Orders.
  2. Select the needed order to go to the order details page.
  3. In the top-right corner, click on the Refund button.
  4. In the appeared form, complete the refund information:
    • Select Full refund or Partial refund
    • Specify the refund reason
  5. Click on Refund to confirm.
For currencies with 0 minor units, enter refund amounts without any punctuation to ensure correct processing.
Once the refund is successful , you can get the Refund confirmation on the Transactions section and share it with the customer. The refund confirmation serves as proof of a completed refund transaction and can be used for several purposes:
  • Share it with the customer as proof that the refund has been processed successfully, building trust and transparency in your business relationships.
  • Update your financial records to ensure accurate bookkeeping for tax purposes, track refund patterns, and maintain a clear financial history.
  • Present it to financial institutions if they have any inquiries about the transaction.

If a chargeback is opened, the refund option is inactive in both the Hub and the bank’s system to prevent duplicate payouts.

Refunds can be declined primarily because the cardholder’s account cannot accept them. The common reasons for a declined PayPal refund include:

  • Connection timed out: PayPal did not respond while processing the return. Please repeat the refund at a later time.
  • Channel to dispute the refund:
    • For dispute_channel internal make a refund through the Hub.
    • For dispute_channel external , the refund cannot be processed at this stage and can only be disputed. However, it can be successful if the bank reversal is confirmed in the PayPal admin panel.

Check status

Via API Check status API
Request for receiving current order status.

The key benefit is that it allows merchants to efficiently monitor and manage their payments. It provides comprehensive information about the order's status, payment method, transaction details, and customer information.