If you would like to bypass Sold Velocity Rules or blacklist a user, you need to add them to a positive or negative list. 


To add a user to a positive or negative list kindly follow the next steps: 


    1. Follow the link https://hub.solidgate.com/anti-fraud/list-rules/list;


    2. Press "+" button;

    


    

3. Chose List type:  

                                        - Positive

                                        - Negative

4. Set a time period 

        (If blank - until manually deleted from the list)


5. Chose Field type: 

                                        - Cardholder 

                                        - User ID 

                                        - Email

                                        - IP Address

6. Press "SUBMIT"





To delete an entry from a list, kindly press the bin button: