If you would like to bypass Solid Velocity Rules or blacklist a user, you need to add them to a Positive or Negative list.
To add a user to a Positive or Negative list kindly follow the next steps:
1. Follow the link https://hub.solidgate.com/anti-fraud/list-rules/list;
2. Press "+" button;
3. Chose List type:
4. Set a time period
(If blank - until manually deleted from the list)
5. Chose Field type:
- Card ID
- User ID
- IP Address
6. Press "SUBMIT"
To delete an entry from a list, kindly press the bin button:
You can also add a user to a Negative or Positive list just from the Order Details section.