Create a subscription

Kindly note, you will not be able to edit product properties after the 1st subscription payment. However, you can create multiple products and switch customers between them. 

Create a Product

    To start working with Solid Subscription Services, you need to create a Product in our admin panel->subscription tab with the following parameters:

  • Price (cents); 
  • Currency; 
  • Billing Period; 
  • Amount of Billing Period; 
  • Action after the last billing.


Create a Trial

Now, when we have the product ready, you can set up product Trial parameters: 

  • Price;    
  • Currency; 
  • Billing Period; 
  • Payment Action (charge, auth + void, charge + refund). 

Charge: we will charge a customer with a subsctripion trial cost. 
Auth + Void: we will authorise and then void (same day) the transaction, so that we will get the needed card token from the action yet keep the trial subsctiption cost-free.
Charge + Refund: we will charge a customer with a subscription trial cost and refund it after (up to few days).


Retry payment logic

    You can set up payments retry logic to increase the success rate of recurrent payments. Retry will act when we receive a decline for recurrent payment. The goal here is to find a point in time when a customer has funds and to perform a successful payment. Therefore it is a good practice to set up a few Retry iterations for one product.

Retry has the next parameters:  

  • Type (period / week day);  
  • Period (after x days / at Friday);
  • Retry After;
  • Discount Amount (amount or persentage).

Discount Amount works for Insufficient Funds error code. Hence we can decrease the subscription cost to try to find the amount we can charge.  

Search & Filter

- You can search by Product ID;

- You can filter by Currency, Status, and Trial.


You can choose up to 9 columns for your search results:

- Product ID

- Active Status

- Created At

- Product Name

- Billing Period

- Expired Subscription

- Price

- Trial

- Term Length

Export search Result

Feel free to export your search results in the following formats:

- xls

- xlsx

- csv