TABLE OF CONTENTS
Dashboard
The dashboard displays the total amount of sales, refunds, and disputes.
Right after you logged in to hub.solidgate.com the dashboard will display current information for the last 7 days.
Please notice, that the total amount of sales/refunds/disputes that appear on the Dashboard is based on Transactions created during the selected time period.
Meanwhile, in the Orders section (located in the Payments section on the Sidebar), for the same time period, information can be different and is displayed based on the number of Orders created for the selected period of time.
Helpful tools
You can also follow up on the situation in general by choosing specific time frames in the calendar in the upper right corner.
Helpful tabs are located next to the Calendar:
- A question mark will navigate you to the documentation or to the status page.
- The headset button will help you to contact the support team instantly.
- Exit button.
Payments panel
The Payments panel displays the total amount of sales for the selected period.
Card Sales Amount appears on the left side of the Payments panel.
Sales amount made with alternative payments method is displayed on the right side of the Payments panel.
Refunds panel
The Refunds panel displays the amount of refunds and their number for the selected period is located right next to the Payments panel.
Disputes panel
The disputes panel shows a number of card and APM disputes for the chosen time period.
Variety of payment methods
Below on the Dashboard, there is a panel that displays Payment methods, Sales amount that was made with a specific payment method, and their Number.
