Chargeback FAQ

Chargeback (Disputes) FAQ
TABLE OF CONTENTS What is a chargeback (dispute)?  What is a chargeback rate? What are Chargeback rates and limits?      VISA      Mastercard Can w...
Wed, 10 Aug, 2022 at 2:34 PM
PayPal Dispute & Chargeback
TABLE OF CONTENTS PayPal Chargeback                                                                                                                       ...
Mon, 11 Jul, 2022 at 5:21 PM
VISA monitoring programs
TABLE OF CONTENTS About monitoring programs Visa Dispute Monitoring Program     VDMP tiers VDMP Early Warning VDMP Standard VDMP Excessive What to...
Wed, 14 Jul, 2021 at 1:22 PM
Mastercard monitoring programs
TABLE OF CONTENTS About Mastercard monitoring programs ECP: Mastercard Excessive Chargeback Program ECM: Mastercard Excessive Chargeback Merchant HECM:...
Thu, 16 Dec, 2021 at 10:57 AM
Liability shift
TABLE OF CONTENTS     How does liability shift work?      Transactions eligible for the liability shift     Transactions not eligible for the liability ...
Mon, 5 Jul, 2021 at 12:03 PM
Cardholder & Merchant initiated transactions (CIT and MIT)
TABLE OF CONTENTS Cardholder initiated transactions (CIT) Merchant initiated transactions (MIT) CIT/MIT and chargebacks Cardholder initiated transac...
Mon, 28 Jun, 2021 at 5:14 PM
VDMP and ECP fines for merchants with High-risk MCC
Card networks monitor merchants' chargeback rates and compare them to their sales monthly. If the merchant exceeds the monthly chargeback threshold set...
Wed, 13 Jul, 2022 at 3:51 PM