Chargeback FAQ
TABLE OF CONTENTS What is a chargeback (dispute)? What is a chargeback rate? What are Chargeback rates and limits? VISA Mastercard Can w...
Wed, 18 Oct, 2023 at 5:44 PM
TABLE OF CONTENTS PayPal internal inquiry PayPal Transaction Dispute PayPal Alert (pre-chargeback) Internal Claim (chargeback) External chargeback ...
Wed, 29 Mar, 2023 at 3:42 PM
TABLE OF CONTENTS About monitoring programs Visa Dispute Monitoring Program VDMP tiers VDMP Early Warning VDMP Standard VDMP Excessive What to...
Thu, 11 May, 2023 at 12:43 PM
TABLE OF CONTENTS About Mastercard monitoring programs ECP: Mastercard Excessive Chargeback Program ECM: Mastercard Excessive Chargeback Merchant HECM:...
Thu, 30 Mar, 2023 at 7:34 PM
TABLE OF CONTENTS What is liability shift? Why does liability shift matter? Transactions eligible for the liability shift Transactions not eligible f...
Wed, 19 Jul, 2023 at 6:14 PM
TABLE OF CONTENTS Cardholder initiated transactions (CIT) Merchant initiated transactions (MIT) CIT/MIT and chargebacks Cardholder initiated transact...
Wed, 29 Mar, 2023 at 4:10 PM
Card networks like Visa and Mastercard closely monitor the chargeback rates of merchants and compare them to their sales on a monthly basis. If a merchant e...
Wed, 29 Mar, 2023 at 4:13 PM
Representing PayPal disputes could help the merchant to protect their business reputation, recover lost revenue, avoid additional fees, and improve customer...
Thu, 16 Mar, 2023 at 1:48 PM