Chargeback

Chargeback (Disputes) FAQ
TABLE OF CONTENTS What is a chargeback (dispute)?  What is a chargeback rate? What are Chargeback rates and limits?      VISA      Mastercard Can w...
Tue, 6 Jul, 2021 at 12:41 PM
What does Chargeback Type & Statuses mean?
TABLE OF CONTENTS Chargeback Types 1st Chargeback 2nd Chargeback Arbitration  Chargeback Statuses In Progress Documents Sent Reversed Accep...
Mon, 29 Nov, 2021 at 6:31 PM
PayPal Dispute & Chargeback
TABLE OF CONTENTS PayPal Chargeback PayPal internal inquiry Internal Claim (chargeback) External chargeback  Chargeback prevention Anti-charge...
Wed, 20 Oct, 2021 at 2:00 PM
Cardholder & Merchant initiated transactions (CIT and MIT)
TABLE OF CONTENTS Cardholder initiated transactions (CIT) Merchant initiated transactions (MIT) CIT/MIT and chargebacks Cardholder initiated transac...
Mon, 28 Jun, 2021 at 5:14 PM
Chargeback amount greater than the original transaction
The most common reason covering the absolute majority of such cases is foreign exchange difference, caused by fluctuations in сurrency conversion rates that...
Tue, 8 Jun, 2021 at 5:10 PM
Representment depending on Reason Code
General requirements for documents preparation: The total quantity of pages within one case is no more than 19 pages. The format of all pages within one...
Wed, 17 Nov, 2021 at 5:48 PM
Liability shift
TABLE OF CONTENTS     How does liability shift work?      Transactions eligible for the liability shift     Transactions not eligible for the liability ...
Mon, 5 Jul, 2021 at 12:03 PM
Rapid Dispute Resolution (RDR)
        Rapid Dispute Resolution (RDR) - this VISA Verifi product allows resolving disputes by automatic refunds. This solution prevents a chargeback at th...
Thu, 2 Sep, 2021 at 12:57 PM
What is VISA Resolve Online? (VROL)
       VROL is a service for dispute resolution provided by VISA. Its goal to collect and forward relevant information regarding a dispute. VROL assist wit...
Thu, 1 Jul, 2021 at 11:33 AM
VISA monitoring programs
TABLE OF CONTENTS About monitoring programs Visa Dispute Monitoring Program     VDMP tiers VDMP Early Warning VDMP Standard VDMP Excessive What to...
Wed, 14 Jul, 2021 at 1:22 PM