Payments FAQ

3-D Secure
TABLE OF CONTENTS What is 3-D Secure? When is 3D Secure required?  What protection does 3DS offer?  What is 3-D Secure 2.0?   What i...
Wed, 29 Mar, 2023 at 2:00 PM
PSD2 & SCA: What Merchants Need to Know
TABLE OF CONTENTS PSD2 SCA  SCA required SCA exemptions  PSD2 PSD2 (Payment Services Directive 2) is a regulation that affects online payments...
Mon, 9 Oct, 2023 at 3:56 PM
Frictionless flow
TABLE OF CONTENTS What is frictionless flow? How does it work?  When is a frictionless flow a good idea? When is a frictionless flow not a good idea? ...
Wed, 29 Mar, 2023 at 2:10 PM
Decline codes explanation
Here we help you understand what information decline codes hold and how you can resolve situations when a payment is declined. Code Description Des...
Mon, 8 Jan, 2024 at 5:32 PM
How to force 3-D Secure authorisation?
TABLE OF CONTENTS How to force payment to 3-D Secure authorisation?  Google Pay 3DS Google Play Liability shift Apple Pay 3DS Apple Pay liability sh...
Fri, 25 Aug, 2023 at 4:30 PM
Protection from double charge
Does Solid prevent end-users from getting double charges?  Yes, Solid has protection from double charges under the hood.  How does it work?     ...
Mon, 8 Jan, 2024 at 5:33 PM
Solidgate Terms
TABLE OF CONTENTS Issuer (card issuer) Acquirer  MPS or Card Network Alternative Payment Methods (APM) ACH PSP SEPA  Processing Center (PC) P...
Wed, 15 Mar, 2023 at 3:32 PM
Payment Success Rate: What You Need to Know
TABLE OF CONTENTS What is the payment success rate?  What affects a payment success rate? How can we improve the payment success rate?   What is the ...
Wed, 29 Mar, 2023 at 3:26 PM
How to check who performed the action on the order
If you are trying to track down who performed a particular action on the order in the HUB, there are two different methods you can use:   1)    Via Settin...
Fri, 28 Jul, 2023 at 11:53 AM
Benefits of Two-step payment
TABLE OF CONTENTS What is two-step payment Here's how the process works: Advantages of Two-step payment: What is two-step payment Two-step pay...
Tue, 16 May, 2023 at 10:21 AM