Сhargeback management & prevention
TABLE OF CONTENTS Chargeback Types 1st Chargeback 2nd Chargeback Arbitration Chargeback Statuses In Progress Documents Sent Reversed Accep...
Mon, 29 Nov, 2021 at 6:31 PM
Currently, up to one-fifth of all consumer disputes are opened for digital goods purchases. Why does this happen? Confusion after seeing unfamiliar char...
Wed, 22 Dec, 2021 at 11:17 AM
VROL is a service for dispute resolution provided by VISA. Its goal to collect and forward relevant information regarding a dispute. VROL assist wit...
Thu, 1 Jul, 2021 at 11:33 AM
The most common reason covering the absolute majority of such cases is foreign exchange difference, caused by fluctuations in сurrency conversion rates that...
Tue, 8 Jun, 2021 at 5:10 PM
General requirements for documents preparation: The total quantity of pages within one case is no more than 19 pages. The format of all pages within one...
Mon, 13 Jun, 2022 at 11:51 AM
Rapid Dispute Resolution (RDR) - this VISA product allows resolving disputes by automatic refunds. This solution prevents a chargeback at the p...
Fri, 21 Jan, 2022 at 6:05 PM
TABLE OF CONTENTS How to find the Alerts section How to manage the Alerts page Alerts Export How to find the Alerts section Kindly ask yo...
Thu, 27 Oct, 2022 at 3:25 PM
Sometimes there might be rare instances when we can receive a chargeback for the transaction after an alert. However, please bear in mind that such alerts w...
Fri, 20 Jan, 2023 at 5:03 PM
The refunds are designed to protect merchants from receiving a chargeback and chargeback fee. However, occasionally you might receive a chargeback after the...
Wed, 14 Dec, 2022 at 5:23 PM