Сhargeback management & prevention

What does Chargeback Type & Statuses mean?
This page is no longer supported. Please refer to the current guide for up-to-date information. TABLE OF CONTENTS Chargeback Types 1st Chargeback ...
Wed, 1 May, 2024 at 7:09 PM
What is VISA Resolve Online? (VROL)
VISA Resolve Online (VROL) is a web-based tool provided by VISA to help issuers and acquirers manage and resolve VISA cardholder disputes more efficiently. ...
Wed, 29 Mar, 2023 at 12:21 PM
Why the chargeback amount greater than the original payment?
This page is no longer supported. Please refer to the current guide for up-to-date information. The main reason why chargeback amounts can be higher than t...
Wed, 1 May, 2024 at 7:10 PM
Chargeback representment flow
This page is no longer supported. Please refer to the current guide for up-to-date information. Chargebacks can be a headache for merchants, but there are ...
Fri, 10 May, 2024 at 12:50 PM
Rapid Dispute Resolution (RDR)
This page is no longer supported. Please refer to the current guide for up-to-date information. Rapid Dispute Resolution (RDR) is a product offered by VISA...
Wed, 1 May, 2024 at 7:12 PM
Alerts in HUB
TABLE OF CONTENTS How to find the Alerts section How to manage the Alerts page Alerts Export How to find the Alerts section Kindly ask yo...
Thu, 27 Oct, 2022 at 3:25 PM
Why we can receive a chargeback after an alert?
Sometimes there might be rare instances when we can receive a chargeback for the transaction after an alert. However, please bear in mind that such alerts w...
Fri, 20 Jan, 2023 at 5:03 PM
Why might we receive a chargeback after issuing a refund?
Delay in the issuing bank's system: One primary reason for this issue is the latency in the bank's system responsible for processing transactions....
Thu, 30 Mar, 2023 at 1:47 PM
What is fraud prevention?
This page is no longer supported. Please refer to the current guide for up-to-date information. TABLE OF CONTENTS What is fraud How fraud rate is counte...
Wed, 1 May, 2024 at 7:13 PM